TelRide ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you use our mobile application, website, or services (collectively, "Services"). By using TelRide, you agree to the collection and use of your information in accordance with this policy.
Information We Collect
At TelRide, we gather personal details such as your name, email, phone number, payment information, and location data to provide our ride-hailing services. We also collect data about your ride history and app interactions to improve our platform and deliver a better experience. Your location is used to match you with drivers and provide accurate ride estimates.
How We Use Your Information
We use the information collected to facilitate ride bookings, process payments, and communicate with you regarding your rides. It also helps us enhance safety, conduct internal analytics, and ensure our services comply with legal requirements. Your information is never sold and is shared only with trusted partners, such as drivers and payment processors, or as required by law.
Data Security & Your Rights
We take data security seriously and implement industry-standard practices to protect your information. You can access, update, or delete your data at any time by contacting us. You also have the right to opt out of marketing communications through the app settings or unsubscribe links in emails.
Contact Us
If you have any questions regarding this policy or your personal data, please reach out to us at support@telride.com.au. This policy may be updated from time to time, and we encourage you to review it regularly.
