Terms & Condtions
Introduction
Welcome to TelRide. By using our app or services, you agree to these terms and conditions. Please read them carefully. If you do not agree to these terms, you should not use TelRide.
User Accounts
To use TelRide, you must create an account by providing accurate information. You are responsible for maintaining the confidentiality of your account details and for any activity under your account. TelRide reserves the right to suspend or terminate accounts for violating these terms or engaging in any inappropriate activity.
Service Use
TelRide connects users with drivers for ride-hailing services. While we strive to ensure safety and reliability, we do not guarantee that drivers will be available at all times. By using our service, you agree to comply with local traffic laws and treat drivers with respect.
Payments
All rides are subject to charges, and you agree to pay the fare shown at the time of booking, including any applicable taxes and fees. Payment is processed through the method linked to your account. In cases of payment failure, TelRide reserves the right to suspend your access to the service until the issue is resolved.
Limitation of Liability
TelRide is not liable for any direct or indirect damages resulting from the use of our services, including but not limited to accidents, delays, or missed rides. We provide the service "as is" without any guarantees. Your use of the service is at your own risk.
Termination
We reserve the right to suspend or terminate your access to TelRide at any time, without notice, if we determine that you have violated these terms or engaged in any unlawful activity. You may also terminate your account at any time by contacting us.
Modifications to Terms
TelRide may update these Terms and Conditions from time to time. Continued use of the app and services after changes are made constitutes acceptance of the new terms. We recommend reviewing these terms regularly.
Contact Us
For any questions or concerns regarding these terms, please contact us at support@telride.com.au.